1. What is Your Warranty on Workmanship? Is it really for life?
Yes, we are confident that our work will last a lifetime. Most modern electrical work will, if installed correctly, so we are giving an unmatched lifetime warranty. If we do not install it correctly, we want to fix it for free. See the particulars here.
2. What is Your Warranty on Parts?
We only use quality materials in our installations therefore we offer an electrical warranty on electrical parts for 5 years. This applies to all electrical parts. If it goes bad in the first year, we will supply the part and replace it for free. If it goes bad anytime after a year we will give you a new part free of charge, but you have to pay for the installation. Some parts that are non-durable, like light bulbs, are not covered by the parts warranty. See the particulars here.
3. How Can You Offer a 5 Year Warranty When Other Companies Only Offer a Year?
We make it a point to do exceptional work with quality durable parts, the kind of work that will last. This means we have few callbacks, but when we do have callbacks, we are happy to fix the problem because we care about our name and product. Plus, we want you to be our customer for life. So, we plan on upholding our agreement to provide great service. As for the competition, we don’t know why they only warranty their work for a year.
4. How Do I Make a Warranty Claim?
Call us at (828)650-9944 with your name, address, and warranty claim. We will send an electrician to fix it right away. Don’t live with any inconvenience. Call us, we want to help!